What to Do if Night Vision Switching is Abnormal

1. Automatic Infrared Night Vision Mode

Normal Behavior: The camera automatically switches to infrared night vision mode in low-light conditions (e.g., nighttime or cloudy days). The image will be in black and white.

Issue: If the image remains black and white during strong daylight, it may indicate a malfunction in night vision switching.

Solution:

  • Go to the camera's image settings and disable the infrared night vision mode.
  • Check if the camera displays normal color images during daylight.

2. Automatic Full-Color Night Vision Mode

Normal Behavior: In this mode, the camera automatically switches to full-color night vision in low-light conditions. Images are displayed in full color.

Issue: If the camera does not switch to full-color or remains in black and white, the night vision function might not be working properly.

Solution:

  • Ensure the camera is in full-color mode when there's adequate light.
  • If the mode does not switch automatically, adjust settings or restart the camera.

Note: If issues persist, try resetting the camera or contact customer support for further assistance.

What Night Vision Modes Are Available?

1. Infrared Night Vision

How it works: Devices with infrared night vision will automatically activate the infrared lights when the illumination level falls below the threshold for switching from daytime mode to night vision mode. When the illumination exceeds the threshold for transitioning back to daytime mode, the infrared lights will turn off, and the camera will switch to color mode.

2. Full-Color Night Vision

How it works: Devices with full-color night vision are equipped with fill lights to enhance lighting conditions. This allows the camera to capture color images in low-light environments, ensuring clear, full-color images both day and night.

Note: Choose the appropriate night vision mode based on your environment to ensure optimal performance. The automatic switching between infrared and full-color modes ensures that you get the best image quality regardless of the lighting conditions.

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